Client Service Deserves Your Focus
Posted by Megan Wilroy on Apr 10, 2015
The past several years have rocked the legal industry, Big Law in particular. But even throughout the instability, client service has generally improved. While mergers and bankruptcies created uneasiness on the firm’s side of the equation, clients...
Legal Technology Developers Talk Sluggish Adoption
Posted by Megan Wilroy on Mar 23, 2015
When Law 2023 released its findings two years ago, the legal technology startup industry was already changing the way tech-savvy attorneys worked. Since then, this startup niche has exploded, resulting in a higher quality and more diverse selection of...
When Shifting Strategies, Cultural Shifts Must Follow
Posted by Megan Wilroy on Feb 11, 2015
For a law firm to practice Great Law, its attorneys must not only understand the difference between strategy and culture, they must pursue them both separately and deliberately. A heavy emphasis on strategy cannot make up for a lack of attention to...
Giving Away the Secret Sauce
Posted by Megan Wilroy on Feb 3, 2015
Most lawyers are accustomed to the idea of providing free legal aid to the less fortunate as part of their commitment to the pro bono ethic. But in a growing trend, some law firms are extending their generosity beyond needy individuals to include...
From Generosity to Generativity
Posted by Megan Wilroy on Dec 22, 2014
If you’ve ever joined forces with your colleagues in the spirit of giving, whether it was taking on a pro bono client or organizing a food drive, you know the powerful effect collective generosity has on organizational culture. But there’s a...
