Client Service Deserves Your Focus
Posted by Megan Wilroy on Apr 10, 2015
The past several years have rocked the legal industry, Big Law in particular. But even throughout the instability, client service has generally improved. While mergers and bankruptcies created uneasiness on the firm’s side of the equation, clients...
Giving Away the Secret Sauce
Posted by Megan Wilroy on Feb 3, 2015
Most lawyers are accustomed to the idea of providing free legal aid to the less fortunate as part of their commitment to the pro bono ethic. But in a growing trend, some law firms are extending their generosity beyond needy individuals to include...
From Generosity to Generativity
Posted by Megan Wilroy on Dec 22, 2014
If you’ve ever joined forces with your colleagues in the spirit of giving, whether it was taking on a pro bono client or organizing a food drive, you know the powerful effect collective generosity has on organizational culture. But there’s a...
Developing the Science of Pro Bono
Posted by Akina on Nov 25, 2014
Last month, we shared some insights from the nonprofit organization Taproot about the advantages of establishing a formal pro bono program. Taproot is one of the key organizers of Pro Bono Week, a worldwide, multi-industry celebration of the pro bono...
Insourcing Bringing Disruption to Mid-Size Firms
Posted by Akina on Oct 28, 2014
Dire disruptions are coming at law firms from seemingly every direction these days. It used to be that large corporations provided some of the most dependable demand for outsourced legal services, but an increasing number of those hefty clients are now...
Pro Bono Week Highlights the Value of Generosity
Posted by Akina on Oct 22, 2014
Every year, the spirit of pro bono service is celebrated around the world during the third week of October. This year’s Pro Bono Week united professionals in the legal field and many others in the United States, Japan, China, France, Germany and...
