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Doing Well and Doing Good

One of our favorite things to do here at Generation Generosity is giving praise to law firms who find a way to combine their business goals with their generous inclinations. This week we’re giving our kudos to law firm Benesch, which announced this week that it will donate $1 for every “like” on...

Connecting Generously

‘Tis the season for giving, and also for gathering, and lawyers are not immune to the numerous holiday events that crop up this time of year. And while it might seem that schmoozing at various work-related holiday parties is one thing, and being generous and giving are quite another (and ne’er the twain...

Learning Curve

Lawyers are constantly learning new things on the job – it’s simply the nature of the profession. But how many lawyers might be hampering their own growth and capabilities simply by the way they assimilate new information? In a recent piece at Inc.com, Kevin Daum offers five tips for getting out of your...

Giving through Empathy

At Generation Generosity, we believe that generosity is essential to building authentic relationships with clients, colleagues and communities and that loyalty is one of the hallmarks of an authentic relationship. During our interview with loyalty expert James Kane earlier this year, we asked whether he...

Acting on Your Feelings

Client service guru Patrick Lamb’s latest blog post contains a study in contrasts between two landscapers, his current and his former. It also contains excellent advice on how to serve if you want to be the kind of firm that keeps your clientele coming back. What it boils down to is pretty simple: you’ve...

Circles around the Competition

One of the things we love about marketing guru Seth Godin is the way he breaks down what seems complicated into a simple concept. Consider his recent blog post about the circles of marketing. In the outer ring of the circle are the strategies that most would categorize as traditional marketing, i.e.,...