Archives for October, 2012

No Small Roles in Changing Lives

This week we’re giving another shout out to the West Coast, and cheering on Project SELF, a joint effort of the Orange County Bar Foundation and the Orange County Chapter of the Association of Legal Administrators. Since 1995, Project SELF (Summer...


Giving through Empathy

At Generation Generosity, we believe that generosity is essential to building authentic relationships with clients, colleagues and communities and that loyalty is one of the hallmarks of an authentic relationship. During our interview with loyalty expert...


Competing for Charity – Everyone Wins

How do you raise almost a million dollars for the hungry? With lots of help. This week we’re tipping our hats to Food From the Bar, and the numerous firms across California who have come together annually to donate money, food and time to the San...


Creating a Culture of Service

One of our favorite things is catching lawyers doing the right thing, and this week we’re singing the praises of Clark Hill PLC, whose Clark Hill Cares initiative is exactly the kind of thing we at Generation Generosity get excited about. While the...


Acting on Your Feelings

Client service guru Patrick Lamb’s latest blog post contains a study in contrasts between two landscapers, his current and his former. It also contains excellent advice on how to serve if you want to be the kind of firm that keeps your clientele coming...